Signpost Blog for Smart, Connected Commerce

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Industry

Customer Spotlight: The Red Door

The Red Door by Elizabeth Arden is a luxury spa group with 29 locations across the U. S. Since the first location opened in New York City in 1910, Elizabeth Arden’s approach has pioneered “an intelligent union of nature and… Continue Reading →

Online Review Directory: The Sites That Need to Be On Your Reputation Management Radar

It’s no surprise that comprehensive reputation management strategies have become mandatory for businesses of every size in 2017. The subject seems to be trending on just about every business news site, from the enterprise through SMB. Studies focusing on the… Continue Reading →

Optimizing Store or Office Layout for Conversions

Ever-changing consumer expectations and trends can keep even the most agile business owners on their toes. With a new crop of innovative businesses in both the retail and services (offering on-demand everything) thriving alongside large retailers struggling to level-up their… Continue Reading →

Providing a Customer-Led Experience for Your Gym & Fitness Clients

The fitness industry has seen explosive growth in recent years and with it lots of competitors flooding the market eager for fast gains. With novelty fitness approaches being productized, franchised, and expanding into a variety of products and services there… Continue Reading →

Low-Cost Tips for Promoting Your Day Spa

A few years ago we wrote this post on spa marketing tips to help such businesses create a comprehensive promotion strategy. We’ve heard from many businesses who have made the mistake of assuming any promotion requires a massive investment, but luckily this… Continue Reading →

Customer Loyalty Isn’t Dead, It’s Evolving: Adapt Using a Customer-Centric Approach

It’s no surprise that customer loyalty can be as elusive as it is coveted. In the wake of an increasingly digital economy, some analysts have even gone so far as to declare loyalty dead. Due to ever-changing consumer trends and… Continue Reading →

Customer Q&A: My Amazing Maid

To find out more about how cleaning businesses can get the most value out of Signpost’s AI-powered marketing, we caught up with the President of My Amazing Maid, Royce Ard, who runs the business with his wife and CEO, Tamara…. Continue Reading →

Building Your Home Services Business with Digital Word-of-Mouth

Oftentimes in the home services industry the value of an existing customer base is overlooked. Whether your business relies on large-scale projects that tend to serve the same client only once or twice, or on a smaller, recurring basis, such as… Continue Reading →

2017 Trends #1: Evolving Customer Lifecycle

As emerging innovations continue to change the way brands engage with and build relationships with their customers, it’s critical to stay  at the forefront of these trends. Early adoption and application can be a differentiator for brands looking to gain the competitive… Continue Reading →

The 2016 Holiday Planning Toolkit for Gym and Fitness Businesses

Holiday season at fitness clubs has traditionally felt more like the calm before the storm, than a time for booming business. With people so busy with holiday events, parties, shopping and more, fitness goals often fall by the wayside. However… Continue Reading →